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FAQ’s
Q1: What is the return policy?
Ans: You can post the items back to your nearest Curtain Wonderland store at your own cost for a change of mind return. Please ensure the tax invoice is included along with the items when you drop or post the items back to the store.
Q2: How long does the refund process take?
Ans: Once the refund request has been submitted, please allow up to 7 business days for processing. If you have not received your refund after 7 business days, Please send an email enquiry to Online.refund@curtainwonderland.com.au.
Q3: What payment methods do they accept?
Ans: They accept payments from Visa and Mastercard as well as PayPal and ZipPay.