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FAQ’s
Q1: What is the return policy?
Ans: You can return your online order to them within 7 days of receiving it for a full refund of the product price, not including shipping. They require a proof of purchase (invoice number), be in new or unused condition, and with the original packaging if possible.
Q2: What payment types do they accept?
Ans: They accept Visa, MasterCard and PayPal through our secure online payment portal. We also accept express checkout payments using Shop Pay or Google Pay.
Q3: How long does it take to process a refund?
Ans: Please allow up to 7 days for your refund request to be reviewed and processed. Their team will be in touch with you if they have any questions and also to confirm once the refund has been processed.