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FAQ’s
Q1: What is the estimated despatched time?
Ans: currently estimating that all domestic polytunnel orders will be despatched in approximately 1-3 working days. Commercial polytunnels will be dispatched in approximately 2-5 working days. All polytunnel accessories will be dispatched within 1-3 working days. Should you have any query regarding a delivery, please get in touch with us on 01282 601253.
Q2: What is the return and refund policy?
Ans: You can return goods to First Tunnels under these conditions: You return the goods to the store within 14 calendar days. The goods have not been used and are in the same condition as when they were delivered. You have proof of purchase for the goods.
Q3: Is free delivery available?
Ans: Yes! Free delivery is available on orders over £75 to the mainland UK!
