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FAQ’s
Q1: What payment method do they accept?
Ans: They accept payments from major credit or debit card providers, such as Visa and MasterCard as well as PayPal.
Q2: What is return and exchange policy?
Ans: Due to the nature of food supplements and external analgesics, goods are non-refundable and non-returnable for hygiene reasons. However, if there is a mistake with your order or the products are damaged during delivery, please email hello@l1vin.com with your order number and details of the issue. They will arrange the best solution for an exchange, return, or refund.
Q3: Is free shipping available?
Ans: Yes, free shipping is available on orders above RM100.