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FAQ’s
Q1: Does MyUS have in-store or curbside pickup?
Ans: MyUS is an online-based package forwarding service, meaning they do not have physical stores for in-store or curbside pickups. Their service involves shipping packages from U.S. stores to international locations.
Q2: What is MyUS's return policy?
Ans: As a package forwarding service, MyUS's role is to receive and ship packages on behalf of customers. They do not directly manage returns for items purchased from U.S. stores. It's the customer's responsibility to coordinate returns with the U.S. retailer according to that retailer's return policy.
Q3: Does MyUS offer a Premium membership?
Ans: Yes, MyUS offers a Premium membership, which gives members access to discounted shipping rates, free package consolidation, and free 30-day storage.
