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FAQ’s
Q1: What is the refund policy?
Ans: If you are dissatisfied with the quality of the flowers or gift received, please contact their Quality Team for review within 72 hours from the time of purchase.
Q2: What payment method do they accept?
Ans: They accept Visa, Mastercard, American Express and Diners Club.
Q3: What is the cut-off time for me to place my order?
Ans: For same-day delivery, orders must be placed by 2:00 p.m. in the recipient's time zone. Orders received after this time will be delivered the next day. Residential deliveries typically occur between 9:00 a.m. and 7:00 p.m., while work address deliveries are made between 9:00 a.m. and 5:00 p.m.