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FAQ's
Q1. What are the shipping charges?
Ans: We offer a basic shipping service, which costs £2.50 for orders less than £80 and free for orders of £80 and above. The store will ship these orders within 3-5 working days and usually uses a Royal Mail Tracked 48-hour delivery service.
Q2: How do I return an item?
Ans: Unsuitable items purchased via our online store must be returned within 14 days of our dish date for exchange or refund, except for sale items which is 7 days.
Q3: How should I care for my Grace and Dotty product?
Ans: Grace and Dotty advise to keep the product in garment bag and hand it properly.