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FAQ’s
Q1: Do they provide warranty?
Ans: They provide a 15-year warranty ensures that you're covered against any manufacturing defects.
Q2: How much is the shipping fee?
Ans: Free home delivery to all capital cities and most of Australia (Victoria, New South Wales, Queensland, South Australia, Tasmania and Perth included)
Q3: What is the return policy?
Ans: If you're not completely satisfied with your purchase and wish to return or exchange it, please contact their customer service at info@mattresscrafters.com.au. Returns are accepted for defective products, incorrect items, or shipping damages. Returns for change of mind or personal preference are not accepted. Items must be in their original condition, unworn or unused, with tags and packaging intact and provide the receipt or proof of purchase.
