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FAQ’s
Q1: What methods of payment do they accept?
Ans: They accept all major credit and debit cards including VISA, MasterCard, Maestro, American Express, Discover and Diners Club as well as Klarna, PayPal, AfterPay and Bank Wire Transfer.
Q2: What is the return policy?
Ans: If you are not satisfied with your item(s), please request a return in My Orders or Contact Milanoo Customer Service to initiate the return process within 14 days upon receiving your item(s). All returned merchandise must contain original packaging, original price tags and tamper-evident security labels, and must be unused, unwashed, unaltered, labeled and packaged. If these conditions are not met, no refund will be made.
Q3: How long will it take for me to receive my refund?
Ans: The time for you to receive your refund depends on the payment method you used. Here are the expected times of each payment method Credit card 3-15 business days, PayPal: 1-3 business days, Bank wire transfer: 3-5 business days
